Work Type: Full Time
Location: Forster, NSW
Salary: $70,000 - $75,000 + Superannuation
Closes: 04 May 2024
Our sponsor, "Darzi Group" is looking for a Restaurant Manager to join their team. You will be working for Cafe Toscano for this particular role. Darzi Group Pty Ltd operates a chain of restaurants including The Sicilian, Cafe Toscano, Cafe Giardino and Mezza Eatery.
Responsibilities:
Coordinating all daily Front of House and Back of House restaurant operations
Reviewing product quality, researching and contacting new vendors on behalf of the restaurant
Planning menus in consultation with chefs
Planning and organizing special functions
Controlling operational costs and identifying measures to cut waste and stock take
Preparing reports at the end of the shift/week, including staff control, food control, and sales and budgets accordingly
Organizing and supervising shifts
Creating detailed reports on weekly, monthly and annual revenues and expenses
Interviewing and hiring Front of House staff
Ensuring compliance with Health and safety regulations
Deliver superior customer service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Appraise staff performance and provide feedback to improve productivity
Train new and current employee on proper customer service practices
Manage weekly staff rostering
To be eligible for this role:
Minimum 2+ years of experience in similar role
Relevant qualification
Passion for customer service