Work Type: Full Time
Location: Wagga Wagga, NSW
Salary: $70,000-$75,000 + Superannuation
Closes: 05 November 2023
Mercure Wagga Wagga seeking a highly motivated & enthusiastic hospitality professional to become a full time Food and Beverage Manager.
Total management responsibility for the operation of the food and beverage operations.
Supervising the food and beverage operations within the Hotel and coordinating service to achieve consistency and a high level of guest satisfaction.
Consistently developing and improve product knowledge within the food and beverage department to ensure ability to take advantage of opportunities for up selling and suggestive selling.
Responding to guest enquiries, requests and complaints in a prompt and courteous manner, taking responsibility to ensure maximum guest satisfaction at all times.
Coordinating service and production with the kitchen and Food and Beverage Attendants to achieve a consistently high standard of service and product thus ensuring guest satisfaction.
Responsible for the outlet achieving budgeted profit through monitoring product, labour costs and wastage.
Preparing rosters in advance according to forecasted occupancy and events to ensure prompt service whilst controlling wage costs.
Maintain appropriate staffing levels during all food and beverage shifts to ensure the best service within the forecast wage cost.
Recruitment of staff in conjunction with Hotel Management and Human Resources.
Training of food and beverage staff.
To be eligible for this role:
Previous supervisory and/or management experience in a comparable position.
Motivating attitude and initiative.
Ability to positively lead a team and supervise staff.