Work type: Full time
Location: Canberra, ACT
Salary: $50,000-$55,000
Popular hotel chain with venues around Australia are seeking a hardworking and positive Guest Service Agent to join their Canberra branch.
Duties:
- Uphold and contribute to hotel policies & procedures
- Assist guests in ensuring an enjoyable stay
- Coordinate and partake in housekeeping
- Welcome guests and help them feel at ease
- Assign rooms for guests
- Assign rates for guests
- Provide assistance during guest registration and departure
- Answer phone calls promptly and knowledgeably, ensuring complete and accurate information
To be successful in this role, you should:
- Relevant experience and qualifications
- Polite and friendly attitude
- Willingness to help fellow staff members
- General customer service skills
- Excellent communication skills
- Ability to work under pressure
Apply now - Send your CV to cv@bigturn.com.au